Freight Manager

Nashville, Tennessee

If you are good at what you do, you can work anywhere. If you’re the best at what you do, come work at Diligent! We have an immediate opening for an experienced Freight Manager. The ideal candidate has management experience with domestic freight forwarding and strong transportation industry knowledge and experience.

We are seeking a skilled Freight Manager for our Southern region to lead and manage daily operations. Reporting to the Vice President of Operations-East Coast, this integral role is designed to improve our transportation capabilities to build flexibility and agility to our organization. This position will travel approximately 40% of the time to various regional locations and is based in Nashville, TN.

The successful candidate must bring a high level of ethical, intellectual, professional, and personal values that complement the team:

  • Strategic Mindset-anticipates future trends and implications accurately.
  • Customer focus-identifies opportunities that benefit the business.
  • Collaborates-works cooperatively with others across the organization to achieve shared objectives.
  • Communication-ability to build rapport, ask questions and listen.

Responsibilities include but not limited to:

  • Identify vendors, resources to assist in problem-solving for customers with an eye to create greater revenue margins.
  • Act as liaison between multiple business units
  • Handle direct service interaction with large and small customers.
  • Develop and implement business plans.
  • Plan, evaluate, and optimize operations efficiently and cost-effectively.
  • Prepare and submit reports on freight activity, costs, and performance metrics to upper management.
  • Manage and settle escalated customer issues.

Required Skills and Qualifications:

  • Bachelor’s degree in business, logistics, or related field.
  • 5 years’ experience in Domestic Freight Forwarding, Final Mile, FTL-LTL, Hotshot and Expedite.
  • 3 years or more experience in management and leadership experience, managing multiple locations.
  • Excellent analytical, problem-solving, and decision-making skills
  • Outstanding organizational, time-management, and multi-tasking abilities
  • Exceptional communication and interpersonal skills.

About US:

Diligent Delivery Systems is a nationwide logistics company utilizing thousands of independent owner-operator drivers who provide dedicated fleet-outsourcing, hot shot delivery and other logistics and courier services. Diligent operates a professional workplace environment. Many of our employees have been with the company for 10+ years.

Diligent Delivery Systems is an Equal Opportunity Employer.

Job Type: Full-time

Salary: $70,000.00 – $80,000.00 per year


  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule: Monday – Friday 8 am – 5 pm

Education: Bachelor’s (Required)


  • Logistics: 5 years (Required)
  • Domestic Freight Forwarding: 5 years (Required)
  • Management: 3 years (Required)

Work Location: In person

Apply Online

Use the link above to apply online for the development manager Austin position or see more openings here.