Healthcare Delivery


Healthcare Delivery Services

Express Healthcare Couriers

Ensuring patient safety is the top priority of the Diligent Delivery Systems STAT Medical Courier team. Time-sensitive materials require the utmost diligence and care to ensure that everything arrives quickly and in pristine condition. STAT courier professionals are trained to transport urgent medical materials, tissue samples, specimens, blood work, medications, and medical devices.

Diligent’s Healthcare Courier Service provides strict adherence to federal, state, and client-specific guidelines. Our robust risk management and compliance group supports every delivery with assigned courier routes and emergency medical transportation. Specimens are transported in appropriate receptacles, such as multi-compartment coolers for ambient, chilled, or frozen samples. From pick-up and drop-off of medical shipments to the processing facility, material integrity is managed and monitored by a 24-hour customer service care center with excellent communication skills, scanning and tracking devices that provide real-time reports. This complete chain of custody provides the quality healthcare delivery service that you seek 24 hours-a-day (night and day delivery).

Our Healthcare logistics solutions include the following basic requirements to be administered for all clients:

  • Drug Testing
  • Bloodborne Pathogen (Certification Compliant with OSHA Standard 29 CFR)
  • HIPAA Compliant with all applicable Federal, State, and Local laws
  • Background Checks
  • Safety Attire
  • Special Equipment
Diligent Delivery Systems

Our Healthcare Courier Service Supports These Medical Industry Segments

Hospital & Healthcare Systems

Diligent’s Hospital and Healthcare Division is capable of meeting all the courier needs for hospital systems. This dynamic industry requires a solution that is flexible, scalable, and transparent to satisfy the extended supply chain. Our Hospital Solutions provide reliable delivery and logistics experts directly within healthcare facilities to safely and quickly transport specimens, blood samples, and other materials needed by emergency rooms or other departments.

Clinics & Diagnostic Laboratories

Diligent’s Clinic and Laboratory Solutions works directly with private practices, outpatient centers, patient service centers (PSC), stat med urgent care facilities, walk in clinics, and laboratory processing centers to coordinate inbound and outbound specimens that are time-sensitive and have life-critical results. Every client has access to real-time online tools to help manage this process.

Life Science Logistics

Bioscience companies provide life-saving products to the global community. Product launches and sample fulfillment must comply with strict regulations because they introduce risks that far outweigh the typical supply chain investment. Diligent Delivery Systems offers full-service courier solutions for this market, which include shipment tracking and tracing, item level serialization, cold chain flexibility and direct distribution to ensure compliance with government agencies.

Pharmacy & Wholesale Drug Distribution

Diligent’s Pharmacy Solutions coordinate all logistics and regulatory needs for the pharmacy and wholesale drug distribution segment. Drivers integrate seamlessly into your supply chain to become an extension of the pharmacy and can transport emergency medicine to customers. Our logistics consultants are experts in regulatory requirements, including chain of custody procedures, transporting temperature-controlled goods using appropriate equipment and tracking proof of delivery electronically or manually.

Medical Devices & Equipment

Diligent Delivery Systems is the logical partner for the diverse medical device industry. Experienced couriers deliver medical equipment from client facilities to local hospitals, doctor offices, and clinics. Our complete logistics solutions span routine replenishment of medical goods to placing critical surgical kits directly into hospital operating rooms.

Home Healthcare

Diligent Home Healthcare Delivery Solutions bridge the critical gap between medical providers and home bound patients living with chronic diseases or elderly patients who are unable to drive. Our logistics term of service provides setup and removal of medical equipment, and offers support and treatment with compassion.