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White Glove Delivery - First Mile to Final Mile Services

From manufacturer to consumer and everything in between.

Business to Business, Fulfillment, E-Commerce, Retail Shipping & Home Delivery

Diligent’s White Glove Delivery and First to Final Mile Services take sensitive shipping and delivery of delicate, fragile, or valuable items for commercial business to business and residential client’s to a platinum level. Our retail, vendor, and manufacturer direct specialty shipping offers special care handling of sensitive products, customized packaging, set-up & breakdown, debris removal, secure warehousing, guaranteed transportation, and tracing technology to automatically identify and track your delivery goods every step along its route.

Consumers demand a very customized delivery process and we administer a punctual and meaningful customer experience for job sites and home delivery end users nationwide. We deliver goods across rural and urban areas within the United States and furnish retail supply chain management solutions, supported by technology, great staff and a custom delivery solution tailored to your specific delivery need.

Today, Diligent offers White Glove and First through Final Mile Delivery services in numerous markets across the United States and Canada, with multiple delivery points and options to choose from. Whether it’s care handling high-end residential house hold goods such as furniture or commercial medical equipment for hospital systems, Diligent’s knowledgeable staff can assist you to bring you closer to your customer with last mile transportation solutions that exceed customer satisfaction and expectations.

Our First to Final Mile service is particularly suited to supporting the e-commerce online shopping experience and catalog orders. By combining cutting-edge technology with our white glove delivery service, Diligent creates a specialized care handling solution that is cost effective and easily customizable for delivery operations with single or multiple delivery points nationwide. Creating trustworthy, real time delivery experiences for our clients while meeting your customers’ expectations with reliable customer service and professionalism makes Diligent the transportation network partner of choice.

Diligent Delivery Systems Last Mile Delivery options include:

  • White Glove Delivery – Placing item in a facility or customers home exactly where needed. Services include unpacking and debris removal. Light assembly is also offered.
  • Standard Delivery – Placing item in the customer room of choice.
  • Threshold Delivery – Placing item inside the front door of a home or facility.
  • Curbside Delivery – Placing item to the first paved area or garage.
  • Commercial Dock or Lift Gate Delivery – Routed and time specific options

White Glove Delivery For Retailers, Distributors, Wholesalers:

  • Electronics – Audio & Video Equipment, Computers, Televisions, Radios
  • Home Appliances – Refrigerators, Dishwashers, Microwaves, Washer & Dryers
  • Furniture – Mattress, Tables, Chairs, Desks, Patio Sets & Accessories
  • Home Furnishings – Rugs, Lamps, Antiques, Lighting Fixtures
  • Commercial Supplies – Shelving & Store Fixtures, Point-of-Purchase Displays, Kiosk, Vending Machines
  • Restaurant Equipment – Commercial Freezers, Ice Dispensers, Cooking Systems, Food Display Cabinets & Cases
  • Builder Materials – Gates, Doors, Windows, Glass Sculptures, Aquariums, Heating & Air Equipment
  • Office Supplies – Duplicating Machines, Printing Equipment, Laminating Machines
  • Industrial Machinery – Package Machines, Painting Equipment, Embroidery Machines
  • Sports & Recreational Goods – Fitness / Exercise Equipment, Playground Equipment
  • Entertainment Equipment – Arcades, Jukeboxes, Billiards, Casino Tables

First to Final Mile Benefits

  • Appointment scheduling and arrangements
  • Trained sensitive handling specialists
  • Coordination with reps, and installers
  • On-site shipment and preparation
  • Blanket wrap delivery
  • Custom packing
  • Shipment labeling and scanning
  • Storage in transit
  • Sequential loading
  • Multi-person crews
  • Unloading and unpacking
  • Delivery and assembly
  • Installation set up
  • Debris removal
  • Product inspections and on-site testing

Last Mile Logistics Service

  • Distribution Center-to-Store
  • Distribution Center-to-Pool
  • Distribution Center Bypass (Shipments & Returns)
  • Pool-to-Store
  • Store-to-Pool
  • Store-to-Store Transfers
  • Store to Consumer

Order Fulfillment

  • Receiving Product
  • Processing Product
  • Return Processing
  • Packing and Shipping
  • Delivery to End Customer