White Glove Delivery


White Glove Delivery - First Mile to Final Mile Services

From manufacturer to consumer and everything in between.

Business to Business, Fulfillment, E-Commerce, Retail Shipping & Home Delivery

Diligent’s White Glove Delivery and First-to-Final Mile Services take sensitive shipping and delivery of fragile and/or valuable heirloom items to commercial or residential locations. Our retail, vendor, and manufacturer-direct shipping offers special handling of sensitive products, customized packaging, set-up & breakdown, debris removal, secure warehousing, guaranteed transportation, and tracing technology to automatically identify and track your delivery goods every step along its route.

We deliver goods across rural and urban areas within the United States and furnish retail supply chain management solutions, whether it’s carefully handling high-end residential household goods such as furniture or commercial medical equipment for hospital systems. Diligent’s knowledgeable staff can assist you to bring you closer to your customer with last mile transportation solutions that exceed customer satisfaction and expectations. Creating trustworthy, real-time delivery experiences for our clients while meeting your customer’s expectations with reliable customer service and professionalism makes Diligent the transportation network partner of choice.

Diligent Delivery Systems Last Mile Delivery options include:

  • White Glove Delivery – Placing item in a facility or customer’s home exactly where needed. Services include unpacking and debris removal. Light assembly is also offered.
  • Standard Delivery – Placing item in the customer’s room of choice.
  • Threshold Delivery – Placing item inside the front door of a home or facility.
  • Curbside Delivery – Placing item to the first paved area or garage.
  • Commercial Dock or Lift Gate Delivery – Routed and time specific options

White Glove Delivery For Retailers, Distributors, Wholesalers:

  • Electronics – Audio & Video Equipment, Computers, Televisions, Radios
  • Home Appliances – Refrigerators, Dishwashers, Microwaves, Washer & Dryers
  • Furniture – Mattress, Tables, Chairs, Desks, Patio Sets & Accessories
  • Home Furnishings – Rugs, Lamps, Antiques, Lighting Fixtures
  • Commercial Supplies – Shelving & Store Fixtures, Point-of-Purchase Displays, Kiosk, Vending Machines
  • Restaurant Equipment – Commercial Freezers, Ice Dispensers, Cooking Systems, Food Display Cabinets & Cases
  • Builder Materials – Gates, Doors, Windows, Glass Sculptures, Aquariums, Heating & Air Equipment
  • Office Supplies – Duplicating Machines, Printing Equipment, Laminating Machines
  • Industrial Machinery – Package Machines, Painting Equipment, Embroidery Machines
  • Sports & Recreational Goods – Fitness / Exercise Equipment, Playground Equipment
  • Entertainment Equipment – Arcades, Jukeboxes, Billiards, Casino Tables

First to Final Mile Benefits

  • Appointment scheduling and arrangements
  • Trained sensitive handling specialists
  • Coordination with reps, and installers
  • On-site shipment and preparation
  • Blanket wrap delivery
  • Custom packing
  • Shipment labeling and scanning
  • Storage in transit
  • Sequential loading
  • Multi-person crews
  • Unloading and unpacking
  • Delivery and assembly
  • Installation set up
  • Debris removal
  • Product inspections and on-site testing

Last Mile Logistics Service

  • Distribution Center-to-Store
  • Distribution Center-to-Pool
  • Distribution Center Bypass (Shipments & Returns)
  • Pool-to-Store
  • Store-to-Pool
  • Store-to-Store Transfers
  • Store to Consumer

Order Fulfillment

  • Receiving Product
  • Processing Product
  • Return Processing
  • Packing and Shipping
  • Delivery to End Customer