Office Manager

Houston, Texas

At Diligent, we are looking for talented individuals at all levels who can deliver the caliber of service our company requires. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. We pride ourselves on a positive work environment that creates happy employees who boost productivity and dedication.

Our ideal candidate is a self-motivated professional with strong office management skills and people management skills with knowledge and understanding of accounting, payroll, HR policies (hiring, terminations, payroll), multi-state insurance compliance and independent contractor compliance and recruitment. This position will oversee a group of Service Representatives in the delivery and logistics industry. The applicant should have a minimum of 5 years’ experience as an Office Manager, preferably in logistics or transportation.

If you are seeking a position where you can contribute to the attainment of specific goals and results within our organization, we invite you to apply and join our team!

This position is not remote or hybrid and is in the office M-F at our corporate location (9200 Derrington Rd, Houston, TX 77064).



Responsibilities include, but not limited to:

  • Overseeing general office operation to include administrative duties for COO and EVP and managing IC Resources department.
  • Coordinating appointments and meetings and supporting the entire Operations Department under the COO.
  • Supervising, mentoring, training, and coaching our office staff and delegating assignments to ensure maximum productivity.
  • Producing reports, composing correspondence, and drafting new contracts.
  • Approving Owner/Operator application packets for nationwide delivery (includes background check/drug testing)
  • Facilitating and approving Independent Contractor driver compliance for the company
  • Work with in-house Counsel to resolve field issues as well as gathering and preparing paperwork for potential legal issues
  • Manage company’s insurance policies and procedures
  • Collaborate with Operations Managers to support department goals and objectives, including monitoring and analysis of department work product and flow to develop more efficient procedures and maximize use of resources.

Required Skills / Qualifications:

  • Bachelor’s degree preferred; in lieu of degree, at least 5 years’ experience as Office Manager, preferably in Logistics, Transportation and/or Supply Chain
  • Strong customer service skills, problem-solving, and multi-tasking abilities
  • Excellent verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Excellent organizational skills and attention to detail
  • Willing to take initiative and work independently when needed
  • Understanding, empathetic and relatable
  • Professional integrity and sense of responsibility and accountability
  • Excellent time management skills with a proven ability to meet deadlines
  • Ability to function well in a high-paced and at times stressful environment
  • Ability to handle data with confidentiality
  • Motivated, self-starter with the ability to work independently and as part of a team.
  • Proficient with Microsoft Office Suite (Outlook, Word, Excel)
  • General knowledge and understanding of payroll, HR policies, multi-state insurance compliance

About US:

Diligent Delivery Systems is a nationwide logistics company utilizing thousands of independent owner-operator drivers who provide dedicated fleet-outsourcing, hot shot delivery and other logistics and courier services. Diligent operates a professional workplace environment. Many of our employees have been with the company for 10+ years.

Diligent Delivery Systems is an Equal Opportunity Employer.

Job Type: Full-time

Salary: $50,000.00 – $70,000.00 per year


401(k) matching

  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Physical setting: Office


  • 8-hour shift
  • Monday to Friday

Education: High school or equivalent (Required)


Microsoft Office: 5 years (Required)

Office management: 5 years (Required)

Transportation, Logistics, Supply Chain: 5 years (Required)  Work Location: In person

Apply Online

Use the link above to apply online for the development manager Austin position or see more openings here.